Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(134,603 Reviews)
Rating breakdown 134,603 reviews
5 Stars
89,664
4 Stars
24,784
3 Stars
8,760
2 Stars
4,619
1 Star
6,776
85%of customers recommend this product.
(
44,228 out of
51,807)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Pmurtxus77
Verified Purchase:Yes
New Mexico tax program lacks the rebate schedules PIT-RC
Not sure federal program had the over 65 $6000 tax credit
Not sure federal program had the over 65 $6000 tax credit
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Easy to use and it inspires confidence of being correct and thorough.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JT2024import
from Winfield, IL
Verified Purchase:Yes
You need to refine the "Guide me" logic in the filing status selection guide. I had imported data from my 2024 filing which contained data on my 40 year old dependent son. The interview failed to check his birthday and mistakenly chose my filing status as Qualifying Surviving Spouse instead of Head of Household. This led to multiple rejections of my federal form when I submitted my e-filing of my return. It wasn't until I started a new return without importing the previous return, that the return was accepted.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It did the job and saves a lot,of time. My biggest issue was that I installed it on my desktop computer in my home location, and then when I tried to install the program on my second laptop computer because we were traveling to our second home, where we would be for the next 3 months, I couldn’t install it. I called your tech department, and one lady helped me get itminstalled using another code, and it finally worked for me. It looked as if something had changed with the licensing permissions so it could only be installed on one computer. If that is the case, that would be bad.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Noname12345678
from SE US
Verified Purchase:Yes
Forms take too long to be approved by IRS. Software gets less user friend year after year. It's difficult to follow which forms or worksheets input feed.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: BillnPat
from Alabama
Verified Purchase:Yes
Have used H&R Block software for several years and have always been very satisfied with it.
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rb 501
from Virginia Beach, VA
Verified Purchase:Yes
Have been using H&R Block for a number of years. The only issue I had this one was that my military retirement 1099-R triggered questions that do not apply to military retirements. It took me a while to zero out of the portion of the questionnaire.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from GA
Verified Purchase:Yes
I’ve been using H&R Block software for the past about seven years. You people are always helpful.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock