Things went along okay, until the end. I had trouble sending my return to the IRS. I had trouble last year also, at the same point. It made me enter my credit card info twice, and then tried to charge my account 2x.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Not a good year. '18 data did not load correctly and when I called Block the advisor got the data correct for the one item, unfortuantly all other data for '18 was lost. Lots to reenter.
I have used H&R Block software for many years and very pleased with its accuracy, efficiency and attractive visual layout and design. It has always worked flawlessly. Highly recommenned.
1. Provide some way to use Standard Deduction from the beginning instead of going through the Itemized deduction conversation. 2. Provide summary statistics of my tax situation and comparison with the U.S. population.