Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Fredcr85
from Petersham Mass.
Verified Purchase:Yes
This software is very easy to use. I have been using it for many years. It carries forward all the necessary information from the previous year and downloads Brokerage information which makes filling out forms manually unnecessary.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy and Fast
on May 1, 2020
Posted by: magchi52
from Chicago, IL
I have been using H&R Block tax software for the past few years, and find it thorough in scope and easy to navigate. Included guarantees and assistance in case of audit, without having to pay extra fees, are great, and should be expected I would think. I used to use that "other" software, but when reasonably common tax situations became available only in a high priced option, I switched to H&R Block. This tax software includes everything, and more, than the other company's product, and I am glad I switched.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas City MO.
Verified Purchase:Yes
For me anyway, there were a couple of places that did not seem to work correctly, such as when I tried to enter a 2nd source of retirement income (IRA source) the software would not let me inter it, so I had to add the amount to the first source of income. Also the forms I need for credit for property tax are not listed.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Jib01
from Post Falls, Idaho
Verified Purchase:Yes
I have been using this software for at least 20 years. There have been some small issues but nothing big. Always works and does the job.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Kandy Kane
from Newburgh NY
Verified Purchase:Yes
Couldn't install from disk, customer support 2 times over 3 hours. Got it installed, then wouldn't transmit to their site, blaming my ISP. Rebooted modem uninstall Mcaffee, disable firewall...all for nothing. One day it just decided to work. Hallelujah. PIA. 1st year with trouble.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Daniel7612345
from Berkeley, CA
Verified Purchase:Yes
I've been using it for a few years now. They've gutted some of the features that made it better (free conversation with a tax professional), and the state programs are pretty bad (they have very little guidance). The federal does the job fairly effectively and has only a few bugs. Watch out to see what you get for the price - they charge separately for state efile.
Pros: Fast
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Roxie79420
from Te xaa
Verified Purchase:Yes
Very easy to use. Makes doing taxes fast and accurate.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Disappointing. Poor explanation and instructions.
on April 30, 2020
Posted by: stevemass
from Massachusetts
I have used Block Deluxe for a number of years. Almost every year I ask myself why.
This year and last the software failed me by requiring that I find, print and fill out a form in order to use the annualized method to avoid a penalty with my Massachusetts taxes. The result was that I couldn't efile my Massachusetts return.
Another time, the IRS sent me a notice that I was missing a crucial form when reporting the sale of a house. Block should have noticed this.
I am constantly baffled by the language used to explain data entries. It's as bad as or worse than the IRS's publications. Block should test their explanations with people who do taxes once a year. Improvements are needed. For most of us it no longer is important to find the most deductions - the standard deduction is enough. Focus your attention on other aspects of the software. The one good thing I can say about the software is that I haven't found any
calculation errors.
calculation errors.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock