Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: rozalkin
Verified Purchase:Yes
I had problem figuring the sale of an EE bond. Every time I tried to fill it out a form about it. the whole program would terminate and I had to reboot it again, again and again. I gave out on the form and completed filing my tqxes without it.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Western Suburbs of Chicago, IL
Verified Purchase:Yes
I've been using H&R block for the last 15 years. I love the fact that I can download static data from the previous year that saves me a lot of time re-entering information and ensures that I don't miss anything that I may have overlooked. It's easy to understand and does your taxes in a nice logical order. It's easy to go back and check your work and there is a final verification test to ensure your return is complete before submission. The free electronic transmission makes it so easy to make sure your return gets to the IRS on time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DaMachine
from Ohio
Verified Purchase:Yes
I have been using this product for over ten years. It’s an excellent product and very user-friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bedford, Texad
Verified Purchase:Yes
I had an error message saying the issue I had would be fixed in a future release. When?
Cons: Hard to prepare
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Not coming back
on April 6, 2026
Posted by: kinder teach
I have used this software for at least 5 years. Will be going back to Turbo Tax next year. I struggled with my Michigan state return two years in a row. The deduction for public servants pensions was very difficult to understand. I also had trouble with inputting my Michigan estimated tax payments.
The enhanced senior deduction on the Federal form required me to click a tiny box...The software knows my age; why was this not automatic?
Your "online help" was useless.
Written by a customer while visiting HRBlock
Posted by: EliminateTaxes
from USA
Verified Purchase:Yes
Program is good. I wish the review process was easier and comparisons to prior year more detailed. It is hard at times to figure out where to enter the information. It seems it can be entered in more than one place and this might cause issues.
I have not found a better product (price and quality) for many years now. I do wish the products worked on other platforms, instead of just windows.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Interface not suitable for users with low vision
on April 6, 2026
Posted by: Low Vision
from Oklahoma
Verified Purchase:Yes
The extremely small gray text (which I could not enlarge using a Windows keyboard shortcut) was an absolute nightmare for me because I have very limited vision.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth, TX
Verified Purchase:Yes
I like the idea of being able to do my own taxes with the help of H&R Software. I do have some unique entries that I had to research, but overall this tax software got me through. I had to amend my return after my wife found some other tax related items. That process was easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock