Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,288 Reviews)
Open Ratings Snapshot
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,675 out of 61,815
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
easy to use
on May 3, 2020
Posted by: Krems
from CA
I have been using this software for the past three years. It is very easy to use. I highly recommend it!
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good Filing Experience
on May 3, 2020
Posted by: Vic 83
from Frabklin, TN'
I used the e-file for the first time and was pleasantly surprised how easy it was to submit my tax info and the quick follow up showing my info had been received at the IRS office.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Federal works fine State needs improvement.
on May 3, 2020
Posted by: Rh7777777
from Bolingbrook IL
Verified Purchase:Yes
Works well. The state program need to be improved to handle K 1 data entry. It is confusing as our K 1 has two columns and the software is not clear on which to use nor which line to enter the data from and to.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Failed to include a potential tax credit form
on May 3, 2020
Posted by: PerryL
from San Diego, CA
Verified Purchase:Yes
Generally capable and easy enough to use. But this past year I bought an electric car and bought and had installed a level-2 home charger and enjoyed rebates and credits, except for the charger installation. H&RBlock did not include Form 8911 to claim the charger installation tax credit, which had been extended for this tax year. Online forums recounted efforts to have HR Block support Form 8911 without success, claiming it was not an individual credit but a business credit. The other major tax program DID include this form for individual returns. So disappointed about this omission.
Pros: Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great for Straight Forward Tax Returns
on May 3, 2020
Posted by: Mike000000
from Los Angeles
Had a straight forward year (no big out of state moves, no major financial changes), and completed everything on a Sunday morning. Still had to do a couple google searches for clarification, but complication is more about the tax code than the software. Ex: HSA deductions in California.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Helps me prepare properly
on May 3, 2020
Posted by: ab1knob
from Falls Church, VA
Verified Purchase:Yes
I have used this product for a while now. I'm comfortable using it . Even though I haven't used any other tax software products, I trust H&R block helps me to properly prepare the forms
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program
on May 3, 2020
Posted by: Carla I
Verified Purchase:Yes
I have been using H&R Block software for about 7 years and I love it. It is so easy to use and if you don't understand something, it is explained within the program, plus they give you other resources to go to if you need to.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not satisfied
on May 3, 2020
Posted by: Anna L
from Iowa
Verified Purchase:Yes
I was not happy that I had to pay to file my state tax return. Last year both federal and state tax filing were free. Next year will go elsewhere to get both my federal and state taxes done free unless you offer both free again.
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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