Been using for 6 or more years. This year was the first time had issues with getting to the final tax filing. Last step kept causing the software to crash and close. Was able to electronic file by skipping the last step on the software
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Has worked well past 2 or 3 years. This year software missed some numbers and state return was rejected. I had to send amendment to state manually. Still waiting to hear if it's been accepted. Will switch to Turbo Tax next year.
Value
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used many years of H&R Block Fed Tax software, and it keeps getting better. The e-file is absolutely glitch-free and very much appreciated. The interview-type info exchange is straightforward and easy, and easy access to the details when needed - for a checkup or a correction.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Been using this software for many years. I especially like how it saves my info from the previous year and uploads my Edward Jones 1099's so I don't have to enter everything by hand.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
This software is too difficult for the average person. Turbo tax is way easier
Cons: Hard to prepare
Value
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Program crashed during efiling of amended return. Reported to support but their solutions did not solve the Problem. No followup on their part and they didn’t seem to care. Doesn’t seem the software was tested before release. My satisfaction was not guaranteed as advertised
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.