We've been using your product for a number of years now. It is super easy to use and has never been wrong. We have never had to amend a return. Very pleased with the product.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
to complicated to enter the new laws of over time and also the Market place insurance.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
No Capital Gains Excess processing
on March 1, 2026
Posted by: TLHayward
from La Serena, Chile
Overall the program is great – I've been using it for many years. However, I have Foreign-Earned Income and in most years I have a Capital Gains Excess. The program detects this condition, but cannot calculate the tax and leaves it to me to calculate manually. I've learned how to do this, but it requires manually editing the Schedule D form, which then prevents electronic filing. Couldn't you at least add, in this special case, a way to enter the CGE adjustment and permit the electronic filing?
Cons: Time consuming
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I have been using the product for over ten years. I have found it very easy to use and all I need to prepare and file my Federal taxes. While I do purchase both the Federal and State products I do not use the State program because for the last three years the H& R product has calculated a significantly higher tax than the state governments on line software did. I have reported this to H & R but it still mis calculated the taxes I owed the State of Connecticut.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
It worked as expected. Although survey is becoming annoying
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!