Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Not_Applicable
Verified Purchase:Yes
The one issue I had was that I changed the default location of my previous years tax return and when I went to that location to load it, it wouldn't allow me to change the view in the File Explorer to locate the .T18 filetype (it defaulted to .T19).
Otherwise it worked nicely.
Written by a customer while visiting HRBlock
Posted by: bachi
from PA
Verified Purchase:Yes
Use this program every year. Best tutorials and step by step details.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Realred4553
from Saint Charles, MO
Verified Purchase:Yes
It is difficult to enter trades into the forms when the numbers are in the millions. It takes forever if you just can't download the trades from your platform.
Pros: Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Confusing in spots
on May 6, 2020
Posted by: Papa33
from Indiana
I started my taxes the first week of April. Thankfully because of covid 19 taxes were not due until June. Some parts of it are confusing and took time to straiten out what was needed. Glad they are done.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: NancySS
from Northbrook il
Verified Purchase:Yes
The program ran smoothly and I was able to efile the federal return with no glitches.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Jodi R
from minnesota
Verified Purchase:Yes
Professional, thorough, and easy to use. It walked me though completing the return effortlessly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Andrew O
from Utah
Verified Purchase:Yes
Won't link with past year's returns from the online version. Will not flag simple errors at federal level but will at State. Navigation is terrible, one edit causes you to click back through the entire process because it doesn't remember where you were. Has not improved in the 5+ years since I first used it.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Benznj
from Nj
Verified Purchase:Yes
I've used HRB to do federal and US taxes. I did have an issue on my state return this year. I had received 1099-R's because of an inheritance, entered all my data on the Fed return. When i started the state return it did not transfer the cost of the annuity accounts, and had me owing thousands to the state. Fortunately it was easy enough to fix, and I knew it was wrong right away, but I have to think that most people wouldn't notice this. Nor did the HRB software warn or prompt that this needed to be done.
And for me, this is such a one-off situation, so i don't know if this is a long-standing bug or issue, or by design somehow. But at least let the user know to pay attention to this.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock