Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(134,230 Reviews)
Rating breakdown 134,230 reviews
5 Stars
89,427
4 Stars
24,715
3 Stars
8,729
2 Stars
4,598
1 Star
6,761
85%of customers recommend this product.
(
43,993 out of
51,534)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Slaterun
Verified Purchase:Yes
Software made the whole tax process as easy I could image.
Have previous returns using the same software made the whole process simple.
Have previous returns using the same software made the whole process simple.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DougTaxMan
from Bend OR
Verified Purchase:Yes
Doesn’t allow for a step up basis from the death of a spouse on a later sale of your primary residence 😉
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: RiiB
from Indiana
Verified Purchase:Yes
Great program.I've been using it for years and i've never had an issue.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PJMR
from West Sayville, NY
Verified Purchase:Yes
I have had questions about the phrasing of interview questions which are confusing. There is no support for such issues with this product. Been using for many years but I may have to reconsider.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Lomb
from MD
Verified Purchase:Yes
I purchased the deluxe plus state and found it to be terrible with print too small for me to read and no apparent way to enlarge to full screen that I was able to find, Download of the "free " State was less than friendly, The program kept asking me to "buy" the State? Program also said that State Taxes could be paid with a credit card but that option was not available and I had to use a debit card. Looks like I have to go back to TurboTax.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Show me user
from Americas Hometown
Verified Purchase:Yes
Solid tax program that easily transfers last year’s return if you are a regular H&R Block user
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vermont
Verified Purchase:Yes
I have used H&R Block tax software for many years. Importing last year's return is simple and editing is easy. Submitting my return was seamless and I had my refund within 2 weeks.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
The program works well, but if you have a return rejected for some reason, calling the number for help is not useful at all.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock