I have used this program for about 10 years if not more. Works great. This year I had an issue getting through the accuracy review. Directions not accurate and/or complete for my situation. Bummed because it took so long to figure out the glitch in the system.
Although the price was fair, the user friendliness was average, and the up and cross sale efforts were overly aggressive thereby resulting in a negative experience for that part of the review.
I have used this software for years. Although I have been audited twice due to errors that were my fault the software has always guided me through the confusing process without failure.