This is the most non-user friendly software I have ever used. After filing I had to pay a tax professional to amend my return, could not navigate through the HR block program
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have been purchasing/using this tax software for many years now... Every year is a positive experience. For example; I filed my 2025 returns the last day of January and had both state and federal refunds in the bank 3 days later... Need I say more???
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I’ve been using Turbo Tax for years. But, my home computer is W10. Switched to H&R this year. Was OK until Schedule C Misc. I have Royalties from a recording, and the program made it difficult. Finally, just used “Misc Income”…
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.