Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Arizona Jones
from Mesa, AZ
Verified Purchase:Yes
The quality of the program declined substantially this year. I contact the company about several substantial errors in the program which either did not describe the rules correctly or did not calculate correctly. One was fixed. The other you had to read the pop-up notes to find out what you were doing was not allowed.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Shepp
Verified Purchase:Yes
Can not transfer software when I had to replace my computer. Very disappointed. After years using H&R, I will be researching for another software provider.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: peggy5
from cincinnati oh
Verified Purchase:Yes
easy to follow and use , I like the audit check for missing info etc
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Deluxe version H & R block.
on June 23, 2020
Posted by: Cindy J
from Claremont VA
I have used this app for 5 years and I think it's really easy and quick and clear instructions. Helpful hints and explanations.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Hard to Navigate
on June 23, 2020
Posted by: Ramblin RN
Have used HR Block software in the past, will not use again. It is extremely difficult to navigate within the program, you must close out the return to go to the actual worksheet and then close that to return to the form to make corrections. Extremely time consuming. Very difficult for the 2019 taxes because it refers you back to the 2018 worksheets which are useless in many cases because of the tax code changes for 2019. Had a very, very difficult time with the Schedule A Itemized deduction form because the 2018’s was very different. Searching the 2018 form referred you back to 2017.!!!!
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Updated deleted my tax files
on June 23, 2020
Posted by: JM_1000
from Livonia, Mi
I had my taxes complete and decided to file them last night.
The software indicated there was a update to the Federal Tax software.
I started the updated, not sure what happen but application deleted my save tax file, even last year!!! I had to start from scratch and re-enter all my data!!!
The software indicated there was a update to the Federal Tax software.
I started the updated, not sure what happen but application deleted my save tax file, even last year!!! I had to start from scratch and re-enter all my data!!!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Proven product
on June 23, 2020
Posted by: phantompilot
from tx
Glad you go the farm issues in detail. A lot easier than just filling out the blank form as in previous years.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: BroBill97
from Gainesville, FL
Verified Purchase:Yes
I found this a bit difficult to navigate and I could not find many of the deductions that I would normally take. I had to have the taxes redone by an accountant.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock