Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(134,866 Reviews)
Rating breakdown 134,866 reviews
5 Stars
89,811
4 Stars
24,847
3 Stars
8,787
2 Stars
4,631
1 Star
6,790
85%of customers recommend this product.
(
44,391 out of
51,997)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: GrandmaBeth
Verified Purchase:Yes
I tried to report what appears to be a glitch in the software, but it was impossible to speak to a live agent. One did try to return my call, but the call dropped and I haven't seen any sign of another try. It had to do with rmd. Even though I withdrew more than my minimum, it tried to penalize me for "excess accumulation". It put the minimum on line 52a and the withdrawal on 53b, so when it subtracted, it got 1303 with a 326 penalty. This was form 5239. When I deleted that form, it gave me the right figure.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Boii
from Tx
Verified Purchase:Yes
You program gave an option to complete my tax preparation. It was Windows 10 compatible and made it easier for me to complete.
I'm thankful for that until next year. Great features!
I'm thankful for that until next year. Great features!
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Pennsylvania
Verified Purchase:Yes
Have been using H & R Block tax software for over 25 years. Relatively easy to use. I am able to file early and receive quick tax refunds.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: notwillingtoprovide
Verified Purchase:Yes
I found it difficult to access information I had previously entered and wanted to review or change. For instance, I wanted to review estimated payments to my state. In previous versions, if I clicked on the entry in the form, I would be brought to the worksheet where the supporting infromation had been entered.
Also I accidentally checked the box for an extension and was unable to erase the checkmark. I was very disappointed that these simple tasks were unable to be done or were so difficult to achieve.
Also I accidentally checked the box for an extension and was unable to erase the checkmark. I was very disappointed that these simple tasks were unable to be done or were so difficult to achieve.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MI
Verified Purchase:Yes
There are still some explanations that should be easier to understand, like pension plans,private/ military/railroad. I would also like to see state efile included and less federal.
Pros: Easy to prepare
Cons: Hard to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Golfers
Verified Purchase:Yes
Have used h and r block for many years and I am very pleased with it
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 8293
Verified Purchase:Yes
I have used it for years and the program keeps up to date with tax laws and is continuously improving.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: flygrl
from Vermont
Verified Purchase:Yes
I've been working with HR Block tax software ever since the 1990's. Easy to use and reliable.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock