I’ve been filing my own Fed & state taxes since 1992 using H&R Block software. It has been a good run. This year, though, I was perplexed by the questionnaire’s part about RMD: I reported the RMD in the normal income section but then got to the RMD section and the software treated my situation as if I did not take the RMD and charged me the penalty and I was not able to undo the entry so I aborted and started over! Next time around, I just skipped over the RMD question and all went well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Great tax software. Easy to use and a quick way of finishing your taxes.
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Always enjoy using the software to file my taxes. I pretend I am in one of your offices and I am the client on the other side. I provide myself great customer service and add the survey on your behalf. I am all the way to the graduates degree in business adminstration so it's fun doing the taxes for me. I look forward to next year, thank you so much and it gets easier every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
In general I would rate this software 5 stars but this year I rate it 4 stars because I was not reminded to enter my federal pin which caused my return to be rejected.
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
My parents have been trying to do their taxes electronically with their hvac credit and get denied over and over again. Your software doesn’t work for them and it’s annoying to me. You need to fix it or give them a refund.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.