Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(134,866 Reviews)
Rating breakdown 134,866 reviews
5 Stars
89,811
4 Stars
24,847
3 Stars
8,787
2 Stars
4,631
1 Star
6,790
85%of customers recommend this product.
(
44,391 out of
51,997)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from San Francisco, California
Verified Purchase:Yes
Easy and simple to use. The "Take me to" made everything much faster to find the place to work on.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JMS 825
from Lincoln, CA
Verified Purchase:Yes
I’ve been using this tax software for years, but this year I had a lot of trouble with compatibility with my Mac. Your team was very helpful, but it was not easy getting through it this year.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Show Me 49
from Palm Desert, CA
Verified Purchase:Yes
Great product. Took me longer to organize my files then it did to prepare them a file them. Federal and State tax refunds came in less than a week. The only difficult part was “clicking” the “No” and “Does not apply” options. But that is not H & R Block’s fault. They cover all the bases.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: pg08
from Keizer, OR
Verified Purchase:Yes
I’ve used this software before always with good results. This year the software failed to fully account for the Oregon “kicker” refund. Thankfully the OR state tax office corrected the error resulting in a state tax refund in excess of $200 more than the software calculated.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seneca, SC
Verified Purchase:Yes
Simplifies completing my tax return. I’ve been using it for many years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AlexQP
Verified Purchase:Yes
I've been using software from H & R Block for 10-15 years and am very happy with it. However, I ran into a problem this year. I e-filed my federal taxes this year, as usual, but, instead of getting a paper check in the mail, I received a notice from the IRS stating that my banking information was not correct and they could not direct deposit (I hadn't entered any at all). I did not know and the Software did not tell me that I was required by the IRS to direct deposit. I had to set up an account with the IRS and have my identity verified by ID.me. This process took 9 days to successfully accomplish, VERY annoying.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wolf4020
from Lockport NY and Bohol Philippines
Verified Purchase:Yes
Great software. Easy to use. We used it for our home business for many years. Now being retired. It keeps things simple.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fedex2013
from Oregon
Verified Purchase:Yes
I have been this software for over eight years years. Has always worked well for me
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock