Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Wayne_47
from Blythewood South Carolina
Verified Purchase:Yes
Disappointed that I couldn’t use financial import from Merrill Lynch.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
never had to pay a filing fee before. Not sure if I'll use HRB next year.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MLF1
from Fairfax Va
Verified Purchase:Yes
I have used the program for several years and have been extremely pleased with the results over the years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Great product. Would appreciate being able to import interest, dividend and capital gains information from more institutions. I.E., I was not able to import financials from my Merrill Lynch Accounts or from Tradestation.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bill0000001
from spring, texas
Verified Purchase:Yes
I felt the handling of rmd excess distributions section at the end of the was very weak, I did not understand what the form was looking for with the irs wording and your help was no help at all except to refer to the irs wording
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use but foreign tax credit is confusing
on April 6, 2026
Posted by: MarkGT40
from CT
Verified Purchase:Yes
This is about H&R Block Deluxe. Easy and straight forward to use except for one thing. I had foreign taxes paid that were input into the program. I did not see anything about a tax credit for this and I thought this was the way it was supposed to be. So, I went to file and the program would not let me file until I filled in a few boxes. One of the boxes was for the foreign tax paid. I filled it in and my refund went up 700%. I'm very happy with the result, but I don't understand the machinations that made this happen. Overall, very satisfied with the product and I will not hesitate to use it again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Photorogue
Verified Purchase:Yes
Software works as advertised. However it is quite overpriced. Will explore other options next year.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
We appreciate your feedback regarding the pricing of our services. We strive to maintain fair and transparent pricing for our customers, and we're sorry to hear that you found it to be expensive. Your feedback helps us understand our customers' needs better, and we're always looking for ways to improve. If you have any specific concerns, please don't hesitate to reach out to us at 1-800-472-5625. We're here to assist you in any way we can.
Written by a customer while visiting HRBlock
Posted by: JM84
Verified Purchase:Yes
long timer, mostly good some poor. Don't like relearning program methods each year. Overall still a fan.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock