Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Emily M Lilly
from Florida
Verified Purchase:Yes
Easy to understand the process; directions very explicit and helpful
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good -- But Can Be Made Even Better!
on July 7, 2020
Posted by: MP500
from Near Seattle, WA
The program works pretty well, but it does not give the right instructions for mailing an extension to the IRS. It just gives the instructions for mailing a tax return to the IRS. There is a different zip code for filing extensions. Couldn't find a way to print a single page of the return without printing the whole 1040. It would be great to have a feature to make it easier for blind people to sign their returns by way of a signature anywhere on the screen. It is hard for them to line-up a signature on the form. Other features for the blind would be good to have -- like complete audio interaction instead of screen, mouse, and keyboard. Mom used to prepare taxes as a tax consultant for decades but is now going blind.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use with 100% confidence
on July 7, 2020
Posted by: Jerry Don
from Texas
Have used this for over 10 years and never had a problem
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
assumes you know what to do
on July 7, 2020
Posted by: jackie275678
from NY NY
I am trying to resubmit the state form and I cannot find out how...Do I really have to pay again? Support is non-existent.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: jimbobed
from South GA
Verified Purchase:Yes
Still wonky, but useful. (More useless information because the form requires it)
Cons: Time consuming
Value
3
Written by a customer while visiting HRBlock
Posted by: JCOX
from Deltona FL
Verified Purchase:Yes
Software is okay but I still ended up having file a hard copy of my taxes. Even when I refiled after getting my 2018 AGI from this IRS. I understand why was rejected the 1st time but not after I made the correction as I was instructed to do. I hope that next year this does not happen again.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: KBriand
from Massachusetts
Verified Purchase:Yes
It isn’t worth the trouble if you live/work in different states!
It doubles income from your W2 if taxes have been withheld from two states, very strange. There is a question asking if this has happened that allows you to fix the error the software made but when you do that it is considered some sort of problem that prevents you from filing your returns electronically.
I’ve used this software (and it’s predecessor) for more than ten years but I’ll be getting a different one next year.
I’ve used this software (and it’s predecessor) for more than ten years but I’ll be getting a different one next year.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Reviewer AA
from California
Verified Purchase:Yes
The underpayment calculation form was quite difficult to follow and it did not follow the software ease and layout used throughout; it seems that this portion was thrown in last minute into the software. I even clicked 'have IRS calculate for me and bill me' to avoid this part and the software kept taking me back to complete form.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock