Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from St. Charles, MO
Verified Purchase:Yes
Software is always easy to use & makes filing our taxes a breeze.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: none6996
from Midwest
Verified Purchase:Yes
Great program...could NOT file electronically because of one form...don't know if that is an IRS problem, or an H/R block one??
Pros: Easy to prepare
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bob from Accounting
from Nashville, TN
Verified Purchase:Yes
I have used HR Block tax software for years and it generally works well for basic returns. I’m recent years I have seen limitations on capabilities I would consider standard. I needed to resort to outside information searches for handling of retirement account transfers, and needed to override values that were off due to rounding (for example fractional basis values that the software rounded to only 3 decimal places, when the actual value depended on more than 5 decimal places. I tried using the HR Block Artificial Intelligence feature and quickly realized it is a renaming of the help menu and does not actually leverage AI for research or understanding of my tax return data. My tax returns have actually gotten simpler over recent years. It seems that HR Block has exceeded the race for simplicity, resulting in lost functionality.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: John2617
from Sedro Woolley, WA
Verified Purchase:Yes
Quick and easy transfer of previous year tax data, AND the app ran on Windows 10. Yea!
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NTSubh
from Lawrenceville,GA
Verified Purchase:Yes
This is the 2nd year using this software. Easy to use and I will get it every year from now on. Thanks!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Flustered again
Verified Purchase:Yes
I have been using this software for years. 2025 version had some bugs. It filled in buttons that I did not. I had to got back twice through the program to fix things that were automatically filled in. Not acceptable. The guidance was poor concerning my once in a life time filling in information from a K-1 form. Next year I will try TurboTax. A bit frustrated this year.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Old Man for sure 9
Verified Purchase:Yes
Not as easy to use as previous editions, I don't think I ill use it again.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Valobs
from Atlanta
Verified Purchase:Yes
I love the product. I have been using it for over 20 years however, in the past 2 years I have been having difficulties making payments for state e-filing and purchasing additional state software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock