This software incorrectly tallied my MT taxes. I tried to get help but gave up after several tries. I could never reach anyone to help me. I had interest on gov bonds that shld not have been included on my MT taxes but they were.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Very straightforward guidance and completion; click through all the interviews and follow the instructions for a worry free tax return; comprehensive forms library with explanations
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!