The software is fine but there are hidden costs. It is expensive to e-file the state return. I wasn't getting much back so I had to print the state return out and mail it.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
This year was the best in the last 5 years. All the changes were included and on time! Quickest my taxes were complete, filed and refund in my account the second week of February.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
We have been using the H&R Block tax software for many years. It's always easy to use, and we have always believed it did an excellent job with our taxes.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I filed my 2025 taxes a few weeks ago. I applied my refund to next years taxes. H&R Block did not ask me for any bank information. Now I have a letter from the IRS asking for my bank information. When I say to save as a PDF, it refuses and complains about my printer resolution. The box 14 on the W-2 never contains the IRC 132 code nor the Fringe code. This program seems to have the same problems year after year with no sign of improvement.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I usually find using the program easy but this year I could not figure how to complete the Form 5695 on energy credits. I filled out the form three times before I was successful in completing the form
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Switched from TurboTax to H&R Block software 5+ years ago. Absolutely love it. Walks you through the whole process federal and state. Had a new energy credit for 2025 and absolutely no problems filling out the new form. It’s your you download the new software and download the previous years information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!