Software was straightforward to use, but charging extra to e-file the state return is extremely aggravating.
Pros: Easy to import documents
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Virginia Tax Download not fully functional for me.
on February 28, 2026
Posted by: Anonymous
from Roanoke, VA
Verified Purchase:Yes
The Virginia state software would not provide a way for me to enter 2025 Virginia Estimated Tax Payments. I went to "credits" in the Federal section, where I was able to type in my "Federal Estimated Tax Payments, but there were no lines or areas for me to place Virginia Estimated Tax payments. All of these estimated payments were made in tax year 2025. The Federal section worked fine, though!
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Was easy and quick. Had a bit of difficulty figuring out why the final tax was different from what the IRS booklet said it was (some income was capital gains and taxed as such but your program never told me). Had the look at the forms to see it.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!