Increasing untrustworthy with each passing year for retired seniors. Does not prepare individuals who use this software along the way for the transition to retirement taxes and record keeping requirements. Inaccurate accuracy checks, leading to undecipherable rejections of federal and/or state returns. No knowledgeable (or truly free) support.
It does what it is supposed to do for the price, nothing more, but nothing less either. You don't get gold stars just for showing up and doing your job. That sounds like the needs of a 6 year old.
Does not give insight just asks questions and when you have a job standard situation directions are print form, complete it and mail return. For the price of software not acceptable. I have been using for many years and it has not advanced or improved and price continues to go up. May move to new package next year. Too comfortable that you have customers locked up and have not advanced the product.