I had some problems with the app. Specifcally when I tried to delete a form. I kept getting error messages that could be resolved. I was directed back to a form that i had not used. I may consider other option because the cost of the app continues to go up.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I've used this software for a number of years and up until this year I've been very satisfied with it. This year I was not informed that my tax returns were accepted, or that my refund was on the way. So what happened? I'll more than likely buy the software next year and see if I receive this information, if I don't receive it again I'll look into another software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It’s easy, just follow the questions. I am sophisticated in tax matters, but I rely on the software to prevent me from overlooking issues or making calculation errors, especially in a year like this one where there have been substantial tax law changes.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Has been better than the other tax software I used previously. Only problem is they asked for my adjustment income from the last year and they should be able to import it since it's the same program
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!