I couldn't e-file because there was an error with the itemized deduction form which I never filled as this software auto populated this form as I answered question. The error was that some income box was checked which I couldn't find it.
Also it wouldn't let so that I donate to charity and it forced me to go in and manually delete last years charities.
I've been using this software for over 10 years but I will not use it again due to these errors.
Have used this product for several years and have been well satisfied. This year I had a sale of stock from a Dividend reinvestment program. After calculating basis it was difficult to enter the data. H R should allow access to forms for manual entry. Spent a couple of hours navigating this section. However, the program is still a better alternative than paying someone to perform this work. I will more than likely buy it again. I would like to point out in the words of Will Rogers "it's a good thing we don't get all the government we pay for" .
I have been using H&R Block tax software for nearly 15 years and I always find it easy to use and very helpful in preparing and submitting my taxes. I wish the itemized deductions tool was a little easier to use (perhaps a search function) and easier to add items that are not in the tables, with perhaps a link to eb ay or something to get an approximate price.
I've used this product for more than 20 years and have always been satisfied with the software. This year was no exception, however, my own tax situation has changed enough that the cost versus that of some competitive products may lead me to a different solution in the future.