Overall happy with the software. Instructions are fairly easy to follow and explanations are understandable. My only complaint is that when printing returns (not in pdf format), the instruction page is immediately followed By the first page of the tax return. This results in the first page being printed on the back side of the instruction page. My suggestion (as a Technical Writer) Is that you start the first page of the return on an odd page. This will cause the return to print on a sheet separate from your instructions, making it easier to separate the instructions from the return when mailing.
Pros: Easy to prepare, Easy to import documents, Fast
Really excellent format of questions and answers to process my tax return as I input my data. Then after completing my tax return, to have the tax return audited by the program and assisting me in making any needed changes before submission is great!
The program is completely unscalable and forms do not scale fonts properly. As a result, on my 42 inch monitor, the program fonts are so small that they are hardly readable and forms show lines over each other making them unreadable. On forms, some fields are outside the view and not accessible. This is the only program I cannot scale to correct size. I used Magnifier to circumvent some of these shortcomings.