Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5
Great for Fed. Lacking for state
on July 15, 2020
Posted by: Taxed 1999
from Milwaukee, WI
Everything was really easy to use. It moved all of my information from last year onto the Federal 1040. It was easy to enter what I needed to finish the 1040. Then,,,, the state (WI) return took as long as the Fed. It transferred my name, address, etc. but NOT income, deduction info, etc. It put me into figuring homestead tax, but never put in my total salary from the 1040, which would have disqualified me from homestead anyway, so I could have saved a lot of time and effort. Then, at the final check , I was reminded to put in my total income, which HRBlock had failed to enter, so then I had to again get my official W2 and again enter that figure. Well, it's good HRB found the mistake, but I had to re-enter several things that I had already entered on the 1040 because the software did not transfer them to the state form.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent with one caveat.
on July 15, 2020
Posted by: ScottH1234
from Venice, FL
All around great. One problem: It was difficult for me to navigate the 1099-B entries. Part of that was the newness of it, the Fidelity form and the software. If you could make that better, it would be appreciated. Otherwise, it was great as always.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Very Good but could be more user friendly
on July 15, 2020
Posted by: Brushboy
from Alabama
I've used H&R Block software for over 5 years. I would recommend it to anyone. The program does a good job of walking the user through completing a return. There are two improvements that the Developer could do to make the product more user friendly: First, to ALWAYS show where a number comes from. Often your only choice is to override, which eliminates your opportunity to E-File. Generally this occurs because a number is computed ... well I then I want to know how this is done. This would be a big help. Second, when I chose to look at a form many times I want to see the form as it will be filed. I can only see it in this format when I print. Why not show me the form on the screen?
Other than those two things which have irritated me for years, I recommend the program.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
2019 Surprise
on July 15, 2020
Posted by: fishdog
from seattle, wa
Working through was fairly easy BUT while working through the forms the amount that shows for tax due in the corner reflected an amount with brackets around it which normally indicates a negative amount but when I got to the end of the process I found that it was an amount due not a refund!
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on July 15, 2020
Posted by: tripp123
from Oviedo, FL
I have been using H&R software to do my taxes for years, and I am very satisfied with its performance.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Audrone
from Chicago, IL
Verified Purchase:Yes
The program needs to state upfront that the Job Expense deduction applies only to Qualified performing artist expenses, Fee-basis state or local government official expenses, National Guard or military reserve travel expenses, and/or Disability-related expenses. I had entered my unreimbursed job-related expenses during the Job Expense deduction interview and upon finishing found out that I did not meet the above criteria. Maddening! The program also needs to explain where to enter dividends received from a foreign stock and where to enter the tax paid to the foreign country for individuals who are not expats. I was only able to find the answer on "another tax program" website. The introduction to the "miscellaneous credits" interview does not list "water heater" in its list of residential improvements (just roofing, insulation, windows, fuel cell project(!)). I had to click on the What Qualifies link to learn I get credit for having installed a new water heater.
Pros: Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Gets the job done
on July 15, 2020
Posted by: Khjushin
from Dallas, Texas
Good software with generally good explanations. Would appreciate more direction on errors and confirmation piece at the end. Importing from a prior year done outside H&R Block software does not work. Everything must be re-entered. Finally, better information around why my prior year AGI was “incorrect” would have saved me a lot of time and frustration. Hint: if you filed late in a prior year, you input zero as your AGI
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to follow
on July 15, 2020
Posted by: LadyJSS
from Anderson SC
I downloaded this software yesterday because I forgot about the tax deadlines! It was easy to do as I downloaded my W2 as a pdf! Everything else was a piece of cake!
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock