This is the second year in a row, the state return has a calculation error that would have overpaid the refund. I caught it, but could easily see people missing it and paying for it later.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I’ve used HR Block tax program for years, live it. I previously used the Premium version as I had a small home business needing Schedule C. But I closed that business in 2024 so this year I got the standard version… very easy to use!
Pros: Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
There were many bugs in the program this year including 1) Investments (Broker name, security, shares) changing after opening section to review 2) Income - wage amount kept changing (income from one job overrode income from different job 3)After updating Minnesota return, Working Family Credit no longer worked - had to wait until next update to file return
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.