Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(134,603 Reviews)
Rating breakdown 134,603 reviews
5 Stars
89,664
4 Stars
24,784
3 Stars
8,760
2 Stars
4,619
1 Star
6,776
85%of customers recommend this product.
(
44,228 out of
51,807)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Troy, mi.
Verified Purchase:Yes
I've used your software for years and submitted my 2025 tax return to the irs on Feb. 2nd and still have not received my fed. refund. Everything was blessed by your software and still almost 4 weeks have gone by. Your check refund status doesn't seem to update because I've already received my status refund, but it doesn't show my status refund is already completed. Software tends to be confusing in questions that are asked during the actual work toward filing.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Alex1954
from Raleigh, NC
Verified Purchase:Yes
Inexpensive, comprehensive, simple to input data, and easy to e-file tax returns! I have been using HR Block tax software since TaxCut era in 1990’s.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
I have bought this for years and have never had any trouble except with the state part. It could use some changes, so it is much simpler to use.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NE
Verified Purchase:Yes
I have used your product for many years and appreciate the ease of use, and the accuracy. I doubt I could do my own taxes without it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stan1952
from Raleigh, NC
Verified Purchase:Yes
I have used this software for many years and have been very pleased with it. It’s easy to use, extremely easy to file, and I get my returns back promptly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MarkR54
from Owensboro KY
Verified Purchase:Yes
I have used H&R Block tax software for several consecutive years. The 2025 software worked flawlessly and made preparation of taxes a breeze.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Paul4321
from Peralta NM
Verified Purchase:Yes
OK software probably does about the same as TaxCut, but they don't program in all the forms, specifically the 1099-C which has to be 'other income'. I suspect with the economy these days, this form is going to be used more and more.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Great software! However, at my age, my eyes don’t work as well as they should. Please consider making the software support larger print for better Accessibility..
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock