Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(134,603 Reviews)
Rating breakdown 134,603 reviews
5 Stars
89,664
4 Stars
24,784
3 Stars
8,760
2 Stars
4,619
1 Star
6,776
85%of customers recommend this product.
(
44,228 out of
51,807)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Hickory Creek, Texas
Verified Purchase:Yes
I have been using H&R Block taxes since the company name was TaxCut back in 1998. An outstanding tax software with constant updates making sure all of your tax decisions are correct and updated to the yearly changes in the tax codes. Highly recommend
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I've been using this to do our taxes for 12 years, as the tax code got more complicated, my family moved to a different state, and I retired. It just works easily and doesn't require a whole suite of home bookkeeping software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Text is always too small to read.
Always says I miss the start and end residence dates of my state return
Always wants me to confirm the Itemized deductions is zero when it gives me a standard deduction
Always says I miss the start and end residence dates of my state return
Always wants me to confirm the Itemized deductions is zero when it gives me a standard deduction
Cons: Time consuming
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
I have used H & R Block tax software for several years. It is easy to use, it brings information from the prior year into the present, and I feel confident it is done right. I’m retired snd my situation is not complicated. Since I work part time in another state, I have to buy an extra state program. That makes it more costly than I would like, so you get 4 stars.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: joe238
from mo
Verified Purchase:Yes
If you are 62 it puts you in as have taken social security and you can't take it out
Pros: Easy to import documents
Cons: Hard to prepare
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Davida53
from Alabaster Alabama
Verified Purchase:Yes
I have used this product for years and I have been very satisfied with the results....
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa Florida
Verified Purchase:Yes
Been a customer for years. Excellent product and easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Discent software with a lacl of assistance to ques
on February 28, 2026
Posted by: Anonymous
from PA
Verified Purchase:Yes
I have been using the software for at least 10 years. It satisfies my needs and doing my son and daughters returns. However when I have a question your tech people are useless. At one time in the past I had a input question pertaining to a tax item and I was given assistant the last few years, NOT.
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock