Program works very well. My only complaint is that the commands and actions are not as intuitive as they could be. Once you become familiar with the software it does what it is supposed to.
I've used H&R Block for years for my Federal and State returns. This year I discovered that the Illinois return prepared was incorrect for my family situation. Had I not done a paper return I would have owed ~$200. Instead I have a ~$400 refund. I checked my 2018 return and I paid ~$800 so I rechecked using a paper return and it's looking like I should have received a $200 refund.
This software has improved so much! It really helped me de-stress and have confidence my prepared returns were as good as they were gonna get (by me doing them).
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have been using H&R Block tax software since it was TaxCut. I find it to be completely trustworthy, easy to use, easy to find where you want to go to make changes, and the price is right. Year after year, they keep the same format so that I don't have to relearn how to use it. That, I really appreciate. It's probably the best tax program on the market, and I love filing electronically; it's quick and easy.