I've been using your program since it was a Tax Cut pamphlet. This year was excellent. No delays for incomplete app like the last 2 years. It seems like it was faster and easier.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The major problem I’ve always had with this software, and I’ve been using it for years, is that it is almost impossible to talk to a live person. You have to jump through hoops to try to get help from an actual individual. If you can fix this, I would give it a five.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
I have been using it for many years and it has always walked me through the process with ease and success. Whether it was self employment income, a move, a death, child and daycare credits or college related expenses and credits, I was always able to handle it. I have it set up to be automatically sent so I get an email letting me know that it’s ready to download and it’s there when I need it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
In 2018 following my retirement, I switched tax software to H&R Block as I've always compiled my personal returns. My returns are uncomplicated. The day before I begin the return, I gather and sort my records. I found the Block software to provide challenging queries and accurate results. I file early and confidently.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've been using your software since you guys purchased TaxCut, circa 1993, I think. Always reliable and comfortable to use, 100% accurate too, as evidenced by zero audits.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!