Have used software for years but this year problems w NY State filing. Software prints out page explicitly stating: "NEW YORK STATE REQUIRES THIS INCOME TAX RETURN TO BE FILED ELECTRONICALLY...you MUST file it electronically." Yet when I tried there were no options to file NYState electronically and a statement that even said that New York State was not eligible to file electronically! An "options" page provided no useful information as what to do next. I had to file by paper.
The NY State was purchased, so what happened with the software?
My husband tells me every year why I choose this? It’s because I have it saved in my computer and it makes it easier. Yes I said easier but that’s not even true. This year on top of everything else, it is so far charged me three times for one state filing. It is repeatedly charged me for the same state filing.That was rejected. I would think that they could auto fill the information that was needed to file that
Cons: Time consuming, Hard to prepare, Hard to import documents
Too many things required extra steps. Printing a payment voucher should be embedded right in the printed forms, rather than giving a link to the state's form, and further, that link was not only not live, it couldn't be copied either. Also, stock sales was disjointed and purchase price was not asked for until at the end, the form was flagged as incomplete. Not a very satisfying experience.
Mn state program always lacking. On Accuracy Review something is wrong with and it says goto 1099-R and correct it. IT DOESN'T TAKE YOU THERE (AND WHEN I FOUND IT, IT DIDN'T HAVE FIELDS FOR WHAT IT SAID WAS MISSING! WOULDN'T LET ME EFILE THE STATE FORM!!! EVERY YEAR, IT MAKES ME PRINT OUT SOME MN FORMS, FILL IN AND DO CALCULATIONS. THAT'S WHAT I BOUGHT THE PROGRAM FOR!