Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(134,866 Reviews)
Rating breakdown 134,866 reviews
5 Stars
89,811
4 Stars
24,847
3 Stars
8,787
2 Stars
4,631
1 Star
6,790
85%of customers recommend this product.
(
44,391 out of
51,997)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MBS123
from Baltimore, MD
Verified Purchase:Yes
Have used this software many years in a row & appreciate it’s ease of use and great help guides.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I have used H&R Block Tax software for years. It is easy to use and up tp date
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta GA
Verified Purchase:Yes
I have been using this software for about 15 years, I think.... it's the only tax software I have ever tried, and I was so pleased with it from Day 1, I never thought of switching. It makes the whole job so easy and fast! I always dread starting, but once I do, I am amazed at how little time it took to do the returns and efile them. This product is totally worth the money.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jh08
from Massachusetts
Verified Purchase:Yes
Somehow I must have made some mistake, although I have no idea how, and the software thought I had not accounted for my RMD from my IRA. It then wanted to add 10% in tax penalty. It wouldn't allow me to go back in the interview to where this may have happened and I had to find the form and edit it. It then gave me errors in the validation stage because I had edited the form. I got it all done, but it wasn't easy or helpful
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Software maker doesn't want to hear from customers
on February 28, 2026
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Perhaps a very low rating will allow my voice to be heard as a multi-decade customer, as there is no other way to get noticed. Two errors in the Deluxe program this year: (1) it would not let me update the signature date on the federal return, alowing nothing to be recorded. the state allowed the update. (2) the transmission success on the federal return efile did not print the relevant information (i.e. data, time, numbers, et al) on the printed version as was shown on the screen.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
No disk, never a refund. I will go elsewhere next year!
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
Easy to use. Have been using the HRBlock tax program for years!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wynantskill, NY
Verified Purchase:Yes
I have been using H&R Block software for my taxes for several years now. I am extremely happy with how clean the software installs and runs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock