Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Found 3 or 4 bugs this year! So disappointed :(
on July 18, 2020
Posted by: Chris in California
from LA County, California
I have been happily using H&R Block software for at least 20 years and do taxes for relatives besides my own. This year was horrid. The bugs found were:
For the IRS, couldn't report a QCD taken from an Inherited IRA. :(
For Calif, couldn't enter the excess over-payment from 2018 to be carried over to 2019. :(
For Calif, couldn't report dividends that were taxable federally but tax-free for Calif. (It only allowed fed tax-exempt to be carried over to the state.) :(
When the Capital Gains carryover is different federally and for the state, I could enter the California carry-over from 2018 but it wouldn't show me the calculations for how much carry-over is left for next year. I have to dig out paper forms to calculate it. (This is for a return where the AGI is less than the Standard deduction) so all of the $3,000 is not used.)
In addition, I used the "Help" section to search for about 10 different keywords, but none were found. So, why even have a "Help" section?
I ended up re-doing the whole state return by hand and mailing it thru the Post Office.
Next year, I will likely move to a competitor for whom my friends give good reviews.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Darla Broden
from Houston, TX
Verified Purchase:Yes
The program is easy to use. It allows you to import information, reducing the preparation time. it guides you through the process and assist you in planning for the next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: jimbequick
Verified Purchase:Yes
Works as advertised, although maybe not as effective as past years. Took several passes to get to a final submission
Pros: Easy to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: MargieL
from Denver
Verified Purchase:Yes
It was very hard to find the proper forms that I needed yo complete my taxes
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Motor City RC
from Detroit
Verified Purchase:Yes
Love h&r block tax software always accurate easy-to-use very information
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: JonGL
from Gig harbor Wa
Verified Purchase:Yes
Your software simplifies the process of doing taxes and that saves me time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: meh1000
Verified Purchase:Yes
adequate. with lots of bait and switch about what you are paying for
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Scott68678
from Maine
Verified Purchase:Yes
Deceptive advertising. Constantly screwing you out of money at every turn.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock