Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: mandyski
Verified Purchase:Yes
This is two consecutive years when I purchased H&R Block tax software and my federal return was rejected by the IRS. This is very disappointing and I will not be purchasing H&R Block tax software again.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Ken and Linda
Verified Purchase:Yes
We trusted H&R Block software for many years & will continue using it for its reliability & accuracy. However, noticing last year's AGI showed "0" we replaced it with the actual value & had the return rejected by IRS. 3 hours of research outside the program helped us solve the problem & discover a trick for e-filing the corrected return. Certainly your experts knew of this issue but omitted adequate instruction. Two additional sentences would have saved hours: 1) If you didn't file last year's taxes during the last calendar year, the IRS default for AGI is "0" & we recommend you not change it for this year's filing. And 2) To file a corrected return you must first clear the program's memory of the rejected e-file attempt, which is done by a dummy run for paper filing (don't mail it), followed by a "new" e-file selection.
This worked & was accepted by IRS.
This worked & was accepted by IRS.
Written by a customer while visiting HRBlock
Posted by: Rhonda A
from California
Verified Purchase:Yes
Works well if you have a straightforward return without unusual items. You could do better with returns being prepared for a deceased taxpayer. I marked that box right at the beginning when I started my mother’s return, but you proceeded as if you were dealing with the live person including sending me an email that said “Dear Lorraine”. You should fix that.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
product this year has errors that previous didn't
on July 21, 2020
Posted by: dckwong120
from New Jersey
Verified Purchase:Yes
product this year has errors that previous didn't have
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Shelton, CT
Verified Purchase:Yes
I liked the way last year's info was used to make things easier. The state return was specially easy and done in a few minutes
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: bluebirdluvzjc4ever
from Lisle, IL
Verified Purchase:Yes
so far so good......use the software nearly every year
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Alvin Cook
from Waldorf, MD
Verified Purchase:Yes
One issue, after initial rejection of federal tax form, attempted to request extension and was charged a fee. What good are five free submissions if it doesn't cover what's needed.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: KSCMD
Verified Purchase:Yes
I did my own taxes for the first time in 18 years. This product made it less confusing.
I would recommend this to a friend!
Written by a customer while visiting HRBlock