I have been using this software for six years and have been happy with its general ease of use and the final product.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I could NOT file electronically bc the IRS thinks I have received Marketplace insurance. I have a VOIDED Marketplace Form to show I did not but there was no way to show that and override and file electronically. What is the point of this efile software that doesn't have the ability to let you do these things?
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I really like this product, but I would recommend two additions: 1. the ability to enlarge the page. As I get older, it's getting more difficult to read the tiny print on the screen. 2. The ability to make PDFs of individual tax return pages in addition to the entire document. My state, Pennsylvania, wanted a file of one page from the tax form attached as a PDF file, and I couldn't do it. I ended up attaching the entire file of our return, just so I could file electronically. I did something similar last year and no problem with our return, but who knows what will happen this year?
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used this product for several years. I have found it straight forward and helpful for getting my taxes done. My refunds have come back in about a week. Plan to use the program again next year.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used it for years andit it is relatively easy to use. When updating it on a Mac, I need to remove any external drives or otherwise, the software will not update.
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Been buying this for years and are never disappointed with the program.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Bought this and tried it for the first time and I’m very happy I did.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Used this about 5 years in a row and will continue. So I must like it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!