Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Cliftyrat
from Indiana
Verified Purchase:Yes
This is our fifteenth year using H&R Block software to do our taxes. Every year we have something new but the intuitive software guides through the process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Like This Better Than Turbo Tax
on April 6, 2026
Posted by: Jeffer_Two
Great Program! Loads fast, easy to use and understand and Tax Cut isn't always trying to get you to spend more money on up grades to a higher level or add "audit defense". Just wish H&R Block would add Michigan City returns
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mick the one
from Florida
Verified Purchase:Yes
Originally purchased because Intuit started treating ALL its customers as software pirates. My use of Intuit was the product of their buying my prior provider. So, finding a less expensive more customer friendly product was easy.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Malaysia
Verified Purchase:Yes
Bugs and deficiencies led to the IRS rejecting my submission until I spent hours of research and calculations to manually fix the problem. I buy software to try and avoid manual effort.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JB737
from Dayton, OH
Verified Purchase:Yes
I receiced my copy thru subscription renewal AT FULL PRICE. The past month or so, I saw offers on social media for much less cost. I will cancel my ato renewal and wait for one of the cheaper deals if I use Block again. I find your total presentation to be very difficult to read. I am 80 years old, have a 32 inch monitor on my PC and I have to temporarily increase the font size to make out text, but long lines get truncated, so I am continually increasing-decreasing font sizes. It is not worth it. Could the program have an optionto choose a font size? The shade of green with white letters is also so very hard to make out. My monitor is a Samsung monitor and that shade of green nearly washes out. I also use Ohio tax app. Your result of the Ohio medical adjustment is completely different from that derived from the Ohio manual tax form. Where your app got some of the numbers from Schedule A line1, I have NO CLUE. Using the same Scg A line 1 numbers, I can find NO COMBINATION OF NUMBERS TO EQUAL WHAT THE APP BROUGHT FOWRWARD TO OHIO mEDICAL aAJUSTMENTS .
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand Rapids, MI
Verified Purchase:Yes
I've used H&R Block Deluxe for the past 10+ years. Never had a problem with the programs. In the rare occassion i've asked for assistance; have always been able to contact support for quick assistance.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Never using H&R Block again!
on April 6, 2026
Posted by: Needs Tweaking
from California
I started to say how I disliked this year's program how it seemed more difficult and lacked easy fixes. But then just trying to post this was a challenge with the simplest of things. I believe the program may have needed tweaking as I purchased it right as it was released but even then, updates would cause the program to freeze then glitch causing info to be added twice etc etc etc No more H&R Block! Oh and be careful if it asks to transfer last year's return it pulled from a return 3 years ago haha ya I'm exhausted just navigating the errors of the same program I used for years! Good Luck!
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BK6173
from Conneaut OH
Verified Purchase:Yes
I’ve used H&R Block’s tax software for 10 years now and it’s always been easy convenient and accurate
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock