Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(132,162 Reviews)
Rating breakdown 132,162 reviews
5 Stars
87,964
4 Stars
24,390
3 Stars
8,586
2 Stars
4,529
1 Star
6,693
85%of customers recommend this product.
(
42,714 out of
50,117)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Tucson, AZ
Verified Purchase:Yes
There are some issues with Arizona Form 140A.
1. When the sum of lines 13 thru 16 (deductions) exceeds line 12 (AGI), the value on line 17 (AZ AGI) is negative! This should be limited to zero.
2. In the case of an overpayment, the value on line 31 is the opposite (i.e., negative) of line 30 (overpayment)! It should be identical to line 30.
Note: Tax forms in general seem to be designed to avoid negative numbers. If a negative value is shown, there is probably a problem.
1. When the sum of lines 13 thru 16 (deductions) exceeds line 12 (AGI), the value on line 17 (AZ AGI) is negative! This should be limited to zero.
2. In the case of an overpayment, the value on line 31 is the opposite (i.e., negative) of line 30 (overpayment)! It should be identical to line 30.
Note: Tax forms in general seem to be designed to avoid negative numbers. If a negative value is shown, there is probably a problem.
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to rate your experience with us and for sharing your suggestions on how we can improve. We truly appreciate your feedback and your continued business. While we always strive for 5‑star service, your insights help us better understand where we can enhance the experience. If you’d like to discuss your concerns further, our support team is available at 1‑800‑472‑5625.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ballston Spa N.Y.
Verified Purchase:Yes
I've been using your product for close to 10 years, after being a loyal TurboTax user.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton , Ohio
Verified Purchase:Yes
I always buy the software in January of each year that's because everyone gets thier tax info by the end of the month and they all want me to do their taxes for them asap so they get their refund by the first of March, trouble is all the updates don't come out untill that time , so some of if not all are wanting me to file a update to their return and this creates a delay in their refund. So it would be very helpful if the software updates could all be done in one week.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Harrisburg, PA
Verified Purchase:Yes
This software is easy to use and I never have any trouble completing and filing my taxes
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Arnie5
from CA
Verified Purchase:Yes
I wish I could skip schedule A. The average person no longer needs schedule A. The standard deduction is high enough that itemizing is a waste of time.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Flickyourbic
from Utah
Verified Purchase:Yes
I signed up for auto renewal last year and was charged full price this year. I could have bought it cheaper somewhere else. Very disappointed in your marketing techniques.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HRWEINIE
Verified Purchase:Yes
Easy to use. I like the fact that I can import information from my financial institution.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cjl2025
from Austin, TX
Verified Purchase:Yes
I have been using this product for years. It has never let me down. I plan to keep using it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock