Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(132,162 Reviews)
Rating breakdown 132,162 reviews
5 Stars
87,964
4 Stars
24,390
3 Stars
8,586
2 Stars
4,529
1 Star
6,693
85%of customers recommend this product.
(
42,714 out of
50,117)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
I have purchase H&R for over 10 years and would not think of buying any other/
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Diane 122
from Illinois
Verified Purchase:Yes
Changes needed to make it more user friendly:
1. Allow users to print out empty forms that do not automatically print NOT FOR FILING in large print along the right side of the sheet of paper.
2. Do not automatically recommend that users use the standard deductions rather than using individual deductions.
3. Allow users to save more than one copy of a return for the same year so that they can compare and contrast results using different titles for the returns.
1. Allow users to print out empty forms that do not automatically print NOT FOR FILING in large print along the right side of the sheet of paper.
2. Do not automatically recommend that users use the standard deductions rather than using individual deductions.
3. Allow users to save more than one copy of a return for the same year so that they can compare and contrast results using different titles for the returns.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to rate your experience with us and for sharing your suggestions on how we can improve. We truly appreciate your feedback and your continued business. While we always strive for 5‑star service, your insights help us better understand where we can enhance the experience. If you’d like to discuss your concerns further, our support team is available at 1‑800‑472‑5625.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
I have used the H&R Block tax software for several years and have always been very happy with it. It is very easy to use and is very thorough in making sure everything is correct.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nowhere
Verified Purchase:Yes
I’ve used this product for many years. This year, I was notified several times by HR Block that my return was rejected. IRS website differed. I wrote to HR Block (email) asking what was going on but never received any reply. Within about a week, I had my refund. Obviously, HR Block had a software issue.
However, it was very disappointing to never even get an acknowledgment from HR Block on this matter. I deducted one star for this issue.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Tax software
on February 27, 2026
Posted by: Ghark
from NEW jersey
The software is easy to download, and easy to walk though.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeff865
from Knoxville, TN
Verified Purchase:Yes
I used this software for many years and plan to keep using it. It makes filing taxes pretty simple. Yes I could do it on my own but I feel it's worth the cost.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Topeka, KS
Verified Purchase:Yes
I've used H&R Block Deluxe Tax Software to complete my federal and state tax returns for the past nine years and couldn't be more pleased. The program is easy, accurate and intuitive to use. I'm a big fan!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Missing form in electronic filing
on February 27, 2026
Posted by: soyjoctavio
i submitted my federal income tax return electronically and, to my surprise, it did not transmit Form 8938. The same happened to me last year. I am very disappointed. I didn't have this problem prior years. I hope i don't have any trouble with the IRS.
Pros: Easy to prepare, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock