I have used your software for over 20 years and enjoy the interactive format. What I don't like is my inability to e-file. I submit and the irs rejects. Only a vague explanation of why, and no support help from the software. After five attempts it stops trying and wants to charge me for more attempts. I gave up and mailed the forms. You could really improve in this area.
Very easy to use. Seems almost intuitive as to the questions asked being aligned with earlier responses. Been using the Block software for many years and have always been completely satisfied.