Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Whopper53
Verified Purchase:Yes
Made my life simple He definitely helped me file my taxes earlier this year than last year.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from los angeles
Verified Purchase:Yes
I think it could be easier. Only 1% of the MANY questions refer to me.
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Duncan, OK
Verified Purchase:Yes
I struggled with the questions. There were several I did not understand. Once when I tried chat I was told it couldn’t answer a question like that. I used it for 2024 taxes and could not find my saved copy to use with 2025 gor information. I need more instructions. I could not find any.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: William_B
from Media, PA
Verified Purchase:Yes
I have used Block tax software since my wife passed away. She was a Block tax preparer and instructor with many years service and she used the Block software after she retired from Block..
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Reba7
Verified Purchase:Yes
A little hard to find things an told me to amend some things which didn't make sense was the correct #
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: hnr block36
from oregon
Verified Purchase:Yes
You were showing a state tax refund the whole time and near the end you removed it w/o me making any adjustments to necessitate that.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Daddy Warbucks
from Silex, Missouri
Verified Purchase:Yes
The Federal was great, the Missouri was lacking with help offer.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: LPnickname
Verified Purchase:Yes
The software works but is not as easy to use as TurboTax. One big omission is the instructions for the forms. The forms are there but not the instructions, in case I need to check something. The main reason I switched is that I did not want to be forced by TurboTax to upgrade to Windows 11, and the cost keeps going up. I appreciated the lower cost and wider compatibility of HR Block.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock