Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(132,162 Reviews)
Rating breakdown 132,162 reviews
5 Stars
87,964
4 Stars
24,390
3 Stars
8,586
2 Stars
4,529
1 Star
6,693
85%of customers recommend this product.
(
42,714 out of
50,117)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have used HR BLOCK for decades and am extremely satisfied with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: M2026
Verified Purchase:Yes
I bought this product instead of Turbo Tax this year in hope it would be an easy product to use. Federal file worked fine but the State file was rejected, forms in the state file were not proper and had to redo and submit with paper. I payed for the e-file and of course no refund for the cost of that was offered. Had a feeling should have stuck with Turbo Tax and now that's confirmed.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: hrtaqx
from new jersey south end
Verified Purchase:Yes
been using for a number of years very satisfied easy and very accurate
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Skidmark151
from Pasadena
Verified Purchase:Yes
First time user. Not decided if I’ll use this same software next year.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
5
Great explanations for categories and terms
on February 27, 2026
Posted by: Short1stuff
from Michigan
The software surprised me. I wondered if it would be easy to use and have all the features I needed. It out gifted the questions I had and accomplished the task at hand. Our 2025 taxes. The only issue I had was splitting the online submission verses the paper submission.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've used the software for years. The past two years, it has helped me find deductions to either lower the amount owed or eliminate it altogether.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: 2025 2024
from Florida
Verified Purchase:Yes
Have used it in the past no problem but the last 2 years I have had issues.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: The inspector
Verified Purchase:Yes
I have used taxcut for years. It is easy to use and allows me to find deductions and credits I would not otherwise have found.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock