Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(131,809 Reviews)
Rating breakdown 131,809 reviews
5 Stars
87,732
4 Stars
24,323
3 Stars
8,561
2 Stars
4,517
1 Star
6,676
85%of customers recommend this product.
(
42,499 out of
49,874)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Wi
Verified Purchase:Yes
It is very user friendly. It walks right threw everything. I trust it. I have been use It for many years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Marc56
from Arlington, Vermont
Verified Purchase:Yes
Multiple years using this product. Very pleased with the inputs and outputs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minneapolis
Verified Purchase:Yes
Software had a glitch in it this year. Every time I entered a 1099 it duplicated it and erased another entry. I will be going back to Turbo Tax next year
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
Seven satisfied years now in using H&R Block online! Thanks for making the NC Bailey Settlement easier to include this year, just clicking one button made it happen.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Remove the over charges
Verified Purchase:Yes
I was charged 3 times for filing my taxes, please remove the extra two charges. Also, I thought there was to be no fee for filing the federal taxes.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Kem80
from Milwaukee wi
Verified Purchase:Yes
You done a great job improving your software over time
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Thanks for all the cross-checking to be accurate.
on February 26, 2026
Posted by: m1966
Verified Purchase:Yes
I got though it. The only real issue I had was that I was almost complete but wanted to check something I had done. It took me back to the beginning and there was no way seemingly to accept that and go back to the end. It's a complex process and you have to have all these checks, but it is really awful to get through.
Second point: At the point in the process where you enter charity giving, maybe say up front - don't bother unless you have more than $xxxxx. It takes a lot of time to detail everything and then find out it didn't make any difference.
Second point: At the point in the process where you enter charity giving, maybe say up front - don't bother unless you have more than $xxxxx. It takes a lot of time to detail everything and then find out it didn't make any difference.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your feedback with us!
Written by a customer while visiting HRBlock
Posted by: AT30
from new york
Verified Purchase:Yes
Been using H&R Block since 2012, but haven’t had to deal with excess contribution to HSA. For 2025 software, found examples of the same issues with H&R going back several years, still unresolved. Rather than making the interview questions clear and easy, the software somehow also changed the questions based upon answers, so unable to go backwards to review. Had to basically guess the answers, ended up having to read IRS instructions, and review completed 1040 and 8889 form entries rather than rely on interview — ridiculous! Would have been much easier if the interview required entry of multiple 1099-SA, and let the software figure out the rest.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock