Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(131,809 Reviews)
Rating breakdown 131,809 reviews
5 Stars
87,732
4 Stars
24,323
3 Stars
8,561
2 Stars
4,517
1 Star
6,676
85%of customers recommend this product.
(
42,499 out of
49,874)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Yarynot
from Indiana
Verified Purchase:Yes
First time I was disappointed with your software. I had to go to the IRS website and print worksheets and try to figure out how to fill them out. I know other people that use a different software and all they had to do was plug a number in and their software computed everything. Next year I think I'll be buying TurboTax.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
4
Works OK and did not have to update to Windows 11!
on February 26, 2026
Posted by: waldrichiii
from Michigan
Verified Purchase:Yes
Mostly worked OK. I purchased because I did not want to update to Win 11 (always used Intuit TurboTax in the past). Still had to update my Windows 10 to latest when s/w install complained I did 'not have Win 10' even though I did. Navigating through menus not as user friendly as TurboTax (some outright confusing) .. but made sense after I figured out what the instructions meant.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jade1221
from Maryland
Verified Purchase:Yes
Im not crazy about the AI. Most of what I asked AI, it couldnt provide me with an answer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: TMT 1
Verified Purchase:Yes
I am very happy with the step by step instructions. There is an easy flow process. I have been using this for years and on auto renewal. My information transfers each year.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: ImafraidIcantdothatDave
Verified Purchase:Yes
it did everything I needed. Not complicated to use. affordable
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Barry2026
from Orlando FL
Verified Purchase:Yes
Software worked perfect, imported financials and everything worked great. About 90 minutes to complete and verify and send to IRS.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas
Verified Purchase:Yes
I’m usually very happy with H andR Block however this time I have been waiting to file because the program says they don’t have a current form for vehicle mileage deduction. I have been waiting for a while with no update
Pros: Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Customer Rating
5
State tax programs
on February 26, 2026
Posted by: Rds82
from Canton,OH
I found that the program was easy to use but the state programs where hard to complete when you have more than one state to declare several time periods of being a resident in a given state. It would be easier to enter total days as a resident for a given year than a single time period,
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock