Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(131,809 Reviews)
Rating breakdown 131,809 reviews
5 Stars
87,732
4 Stars
24,323
3 Stars
8,561
2 Stars
4,517
1 Star
6,676
85%of customers recommend this product.
(
42,499 out of
49,874)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Tulsa Oklahoma
Verified Purchase:Yes
I use this software every year and having moved to OK from WA had to enter a State return. It was handled easily copying all the relevant information from my federal return. Covered all the stock trades bringing forward my loss amount from prior years. Very straightforward.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cab1974
Verified Purchase:Yes
The only problem I had was that some of the forms and worksheets had spaces which would not allow data to be entered. No explanation was given and it wasn't clear to me how to proceed.
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Pleased
on February 26, 2026
Posted by: Greyfox22
from Kalamazoo MI
I’ve been using this product and it’s’ predecessors for 35+ years and am very satisfied.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Software works but trouble with downloadable updat
on February 26, 2026
Posted by: SteveL123789
Verified Purchase:Yes
Software updates from within the program don’t work. I have to reach out to the website instead and download all updates.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Repeat Customer 10 years
on February 26, 2026
Posted by: Birdy82
from Central Florida
Absolutely outstanding product. Never considered any other product. 5 ⭐️, just like previous years!
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
on February 26, 2026
Posted by: ebbow
cant file return without fid number for social security and there isnt one
Pros: Easy to prepare
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have been using this soltware for over a dacade, this time it had a problem with California State rtturn. State accepted it but software says it was rejected,
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: OddJob55
from Texas
Verified Purchase:Yes
I'm kind of a tax geek and use a spreadsheet to simulate my taxes throughout the year. I've used H&R Block tax software for several years and feel confident in its results. The electronic filing for free is also a nice benefit and its easy.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock