Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: CDawg52
from Philadelphia
Verified Purchase:Yes
I've been using H&R Block for my taxes for years. Being able to import the previous year's return saves me a lot of work. Electronic filing couldn't be easier. The software is easy to use and hasn't let me down yet.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: PEPM
from Alaska
Verified Purchase:Yes
The software is a functional tool that gets the job dinner... With no fuss.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cbama
Verified Purchase:Yes
The software worked well, as it has the past many years. It was easy and fairly straight forward. My only issue arose during the transmission of my returns. The program stopped my progress stating I needed to update my state tax program before proceeding, which I did. I had checked the day before, so I was surprised there was a state update, since it said there was no state update expected.
I began the transmission of my tax returns again, which proceeded without any issues. Later that afternoon I checked the status of my returns and found that while my federal return was accepted, my state return was rejected. I then went to my states reason, which was my interest income and my dividend income when added together did not equal what was listed as the total of the two. I didn't see how that was possible that the software would have line A and B not equal line C, so I checked the addition and found it was indeed correct. I went to the worksheets for both and they equaled what was listed for A and B, which again equaled C.
My thinking is that the update required to transmit my state return somehow changed what was transmitted to my state and was not what was showing on the printout of my return. After all the same information was transmitted to the IRS and they accepted my return. Anyway, so now I have to print my state return, assemble all the 1099 documents and mail them to my state.
I began the transmission of my tax returns again, which proceeded without any issues. Later that afternoon I checked the status of my returns and found that while my federal return was accepted, my state return was rejected. I then went to my states reason, which was my interest income and my dividend income when added together did not equal what was listed as the total of the two. I didn't see how that was possible that the software would have line A and B not equal line C, so I checked the addition and found it was indeed correct. I went to the worksheets for both and they equaled what was listed for A and B, which again equaled C.
My thinking is that the update required to transmit my state return somehow changed what was transmitted to my state and was not what was showing on the printout of my return. After all the same information was transmitted to the IRS and they accepted my return. Anyway, so now I have to print my state return, assemble all the 1099 documents and mail them to my state.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gilrodn
from Minneapolis, MN
Verified Purchase:Yes
I have been quite happy with H&R Block tax software for the past three years. Although I only used paper and electronic fillable forms prior, so I can't compare it to competing products.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BMass
from Marlborough, MA
Verified Purchase:Yes
Not easy to use. Inconsistent performance between state versions. No ability to remove non-primary submitter from the return. 5498-SA form has no questionnaire, have to calculate and enter manually every single year - this is unacceptable. Was on the phone with support for 1.5 hours, then "transferred", and then disconnected after another hour of waiting.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Emanuel Briguglio
from Bethesda MD
Verified Purchase:Yes
Super easy to understand and to use. Software is written in cook bock language that allows a continuous flow of questions that retrieves all the data to be recovered seamlessly from my brokerage and in-hand data.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bartlett, IL
Verified Purchase:Yes
I have used this software for many years. It is easy to use and is very accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Good software, hard to contact anyone for issues
on March 28, 2021
Posted by: RBWbeach
from NC
Verified Purchase:Yes
Good software and easy to use for an accountant. There were a few bugs that needed attention and were fixed quickly once they were reported. I spent more time trying to report the issue than was needed. Trying to contact by phone call was a joke with waiting times in excess of one hour. I finally decided to use Facebook messenger and was pleasantly surprised at how quickly I received a reply. The online chat was not helpful and should be replace by something else. It is really just an FAQ search.
Pros: Easy to prepare
Value
5
Written by a customer while visiting HRBlock