Have used this product For About 10 years. Easy to use, good back up if needed and recommended it to several friends. You will be happy with ease of use and depth of program interview.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I've used this software in the past but this year, it is just NOT working well. It is hard to find things and the explanations are vague. When you go online to find a quick answer, there is nothing. Based on my experience this year with this software and also how inadequate it is with Qualified Charitable Distributions and the NEW CARES act, I will be using an accountant next year. It's too bad because in the past, this has been a fairly good software. Even the HR Block tax preparers aren't capable of doing fairly easy taxes.
Cons: Time consuming, Hard to prepare, Hard to import documents
Its straight forward, accurate, easy to use and covers all possibilities. Plus it has an IRS audit gurantee. And your data is kept away from the internet. All for a deductible cheap price.
Pros: Easy to prepare, Easy to import documents, Fast
Overall, comprehensive and easy to use. One major missing area: for CA returns, if the s/w will not be automatically completing forms for all the CA credits (quite understandable; there's a bunch), instead (at minimum) refer user to the form(s) required and where to find them. For example, I learned only by accident that I needed to complete, and submit with my return, a form -- not available in the s/w -- because of claim of the College Access Credit. The lack of th electronic form also prevented me from filing electronically.
We have used this software for the past 10 years and it is definitely user friendly, and produces accurate tax forms for filing. It also allows us to electronically file straight from the software. Very happy with this product.