Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
Tired of paying so much for single use repetitive
on April 7, 2026
Posted by: Anonymous
from Deep South
Verified Purchase:Yes
I used to give these tax programs five stars, but realistically, the amount of upkeep on the program versus the price of a single use software package is ridiculous. On top of that, the online help is pathetic. There were several times that I got either error or warning messages on worksheets and the program help just said see the form instructions but there was nothing in the IRS instructions that addressed the warning.
You all aren't even trying anymore.
You all aren't even trying anymore.
Cons: Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Overall, the product works as advertised. There are areas such as how it handles short term capital gains, where it is difficult to confirm where the $ value is used. E-file works well.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
Easy to follow and enter necessary data to complete the return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ARP13
from Texas
Verified Purchase:Yes
Been using this software for over ten years, always simple to follow. Great way to assist with my taxes.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ingleside, IL
Verified Purchase:Yes
I use H&R Block every year and enjoy the ease of using the software
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mazz26
from Treasure Island, FL
Verified Purchase:Yes
I have been using H&R Block software for 6 years and it has saved me much time. I especially like the feature which downloads the 1099 data although, for the first time, this year was a glitch in the data from the 1099-B forms in that the data shown on the tax return form did not match the entries on the 1099-B. It took me several days to find the problems and manually correct them.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ky
Verified Purchase:Yes
I've used the software for probably 15 years. This Windows 11 version is almost impossible to use. It is very hard and time consuming to scroll thru a page (for example schedule P)
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Deep Lob
from Florida
Verified Purchase:Yes
I started with TurboTax maybe 30 years ago and switched to Block when the price of TurboTax went up. I've been very happy with Block as it seemed like exactly the same service for less money until this year. I'm training my wife to do the taxes. We deal with several brokerage firms, and I always download their statements. This year I was unable to download Merril Lynch. That is a deal breaker which will force me back to TurboTax so my wife can download all the necessary forms.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock