I have been using H&R Block software for the last 5 years now and it has been one of the easiest to use as well as having the forms I have needed. This year I discovered I needed a different form and while my brother needed to upgrade to a much pricier version of the competition's software, my H&R Block Deluxe had it as a standard option. Very good stuff!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Software is good but there needs to be a way to ask someone questions that are not software related like other software has. Very difficult getting an answer.
Software is easy to download and use. Helpful guided questions saves time researching forms and performs most calculations. Great tool for most tax filers.
Terrible glitchy software. Said it e-filed to IRS, yet IRS has no record. Had to snail mail taxes & manually enter state info directly to the state, due to frustrating submission errors with this crap product. Never again!
Cons: Time consuming, Hard to prepare, Hard to import documents
Software was not very compatible with my MacBook Pro. Once I downloaded new Operating System, it eventually worked. It was difficult though. The H&R Block Help Desk was very good.
I usually do taxes for my family and friends every year. For the past 5 years I've used H&R Block Deluxe with no problems. It's very user-friendly and I've gotten nothing but good results. I will continue to use this product in the years to come. Can't ask for any better product to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast