It’s easy & fast to do, but should have software that is just for taxpayers who only use the standard deduction. You shouldn’t have to go through all the itemized questions .
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I think the program has been less helpful than in the past; nothing specific, just a "feel". But my chief irritation is seeing all the "file for free" ads, and finding that only applies to the federal forms. State still costs to file online. So... you can use the program to figure the state taxes, print and mail the forms; or, figure the taxes, then copy the info into an online state form; or buy just the federal program, and do the state manually.
Been using it for 10+ years. I changed from turbotax way back because taxcut had a much better price for similar features. Its been worsening over the last few years. This year pushed me over the edge with an error that prevented me from sending my taxes for over a week. I will be looking at other options next year.