Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BobC13
from Lithia, FL
Verified Purchase:Yes
I had used TurboTax for at least the last dozen years. I had never particularly liked it, but I did like the fact that it would get a lot of information from the previous year's taxes, and saved me some typing. This year, it required that I update the operating system on my computer, which I didn't want to do, so I tried your tax software. It was able to get a lot of information from the previous year's taxes, so I didn't really lose anything that mattered to me. My taxes this year were a little more complicated than usual, and I had a hard time finding out how to enter some of the information, but I think I succeeded. I'll probably use your software again next year, and after I do a normal year's taxes, I might like it better, and feel more comfortable with it, but for now, it wasn't appreciably better.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: RickWar
Verified Purchase:Yes
I switched to H&R Block tax software from TurboTax because H&R Block software still runs on Windows 10. The software worked fine EXCEPT that I do not believe that it accurately handles the estimates for Estimated Taxes for 2027.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Chazkov
Verified Purchase:Yes
I have used H&R block program for 8 plus years and each year use and filing are seamless.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Jim47ex
Verified Purchase:Yes
Worked flawlessly this year. In previous years hade to go back and search for place to to put federal ID pin. This year it came up as part of the interview.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gus John
from Maryland
Verified Purchase:Yes
I've been using HRBlock for many years and am familiar with how to use it.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Overall good. But need to get rid of or lower the state filing fee.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: disapointed200
from FL
Verified Purchase:Yes
What a waste… forms take too long to complete so u cant submit your taxes until H&R completes them. The AI is a joke, no advice no nothing just a marketing ploy to say you have AI… NEVER USING THIS AGAIN!!!!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: mmca
Verified Purchase:Yes
Easy to use, step by step tax software. I've been using it for years. It's reliable and accurate.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock